Buenaventura Grand Hotel & Great Moments, Puerto Vallarta ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Avenida Mexico 1301, Puerto Vallarta, Mexico, 48350

“The hotel is perfectly situated just a short stroll from the lively Malecon, making it easy to enjoy the local shops, cafes, and stunning ocean views.”view full review

Buenaventura Grand Hotel & Great Moments offers a beachfront all-inclusive experience featuring a Grand Pool Complex and Shakti Spa. This 5-star Puerto Vallarta hotel is recognized for its family-friendly accommodations and diverse activities suitable for all ages.

Rooms & Amenities

Rooms at Buenaventura Grand Hotel & Great Moments include air conditioning, a mini-bar, and free WiFi. Options include family rooms with a king size bed and two double beds. The hotel features a 24-hour room service service as part of its all-inclusive package.

Dining & Culinary Experience

Dining options include Frutas y Flores, offering a buffet styled menu, Sunset Restaurant for international cuisine, and Corazón Contento, serving Mexican dishes. The all-inclusive plan allows access to these venues, which cater to various tastes. Additionally, the Sky Bar provides sushi and cocktails with views over the bay.

Leisure & Nearby Attractions

The resort offers various leisure activities including water polo, dance classes, and kayaking. There are three pools, including an adults-only area and a children's pool. Guests can explore nearby attractions such as the iconic El Malecon and enjoy local culture and shopping.

Services & Transportation

Buenaventura Grand Hotel & Great Moments provides concierge service and event planning assistance to guests. The hotel is a 15-minute drive from the airport and a five-minute walk from local markets. Public transport options, including nearby bus stops, are accessible within walking distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room Two Double Beds

Max:

2 persons

390 sq. feet

Bed options:

2 Double beds

Coffee machine

Air conditioning

room details

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Deluxe Double Room Two Double Beds Ocean View

Max:

2 persons

390 sq. feet

Bed options:

2 Double beds

Coffee machine

Air conditioning

room details

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Deluxe King Room

Max:

2 persons

390 sq. feet

Bed options:

1 Double bed

Coffee machine

Air conditioning

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Puerto Vallarta1400 ft

Airports

Lic. Gustavo Diaz Ordaz (PVR) 6.1 mi

Tepic (TPQ) 108.9 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Varieties

I was pleasantly surprised by the dining options at Buenaventura Grand Hotel. The buffet offered a fantastic array of both Mexican and international dishes. I particularly enjoyed the themed nights like sushi and Italian cuisine. Each meal was flavorful and made me look forward to dining at the hotel every night. The staff were attentive and made the experience even better!

Lily123. USA, 2024-02-10Read full review on

Comfortable and Clean

Our room was very comfortable, with a spacious layout. The king bed was clean and cozy, ensuring we had a restful night's sleep. I appreciated the mini bar and how the housekeeping staff were efficient yet unobtrusive, maintaining the cleanliness of our space throughout our stay. It truly felt like a home away from home.

Sophia987. Canada, 2024-03-15Read full review on

Relaxing Pool Experience

I absolutely loved the pool facilities at the hotel. The pools were well-maintained, and I often found myself lounging by the poolside, enjoying the sun and sipping on delicious cocktails. The pool staff were great, ensuring we had everything we needed without being intrusive, which really enhanced our relaxation during the vacation.

Edward2024. UK, 2024-04-20Read full review on

Fun Activities and Entertainment

The entertainment options at Buenaventura Grand were a highlight of our stay. Each day featured different activities, and the evening shows were truly enjoyable. There was always something to participate in, making it easy to socialize while enjoying great entertainment. It made our stay feel vibrant and full of life.

Rowan654. Australia, 2024-05-25Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Lift
Currency exchange
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Aerobics

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Fax/Photocopying

Children

Babysitting/Child services
Children's play area
Kids club

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Sun loungers
Entertainment
Garden area
Spa & wellness centre
Jacuzzi
Back massage
Full body massage

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

Avenida Mexico 1301, Puerto Vallarta, Mexico, 48350

Map view

Avenida Mexico 1301, Puerto Vallarta, Mexico, 48350

City landmarks

Landmark

Malecon Boardwalk

4500 ft

Gallery

The Loft Galeria

4300 ft

Church

The Church of Our Lady of Guadalupe

4800 ft

Square

Plaza Principal

4800 ft

Landmark

Caballito

3600 ft

Museum

Naval Museum Secretary of the Navy of Mexico

4900 ft

Landmark

Mirador de La Cruz

3900 ft

Night club

Vallarta Art Walk

2700 ft

Gallery

Galeria Colectika

2700 ft

Gallery

Posters International

3000 ft

Landmark

Zona Romantica

1.3 mi

Landmark

El Centro

4900 ft

Church

The Church of Our Lady of the Refuge

2100 ft

Landmark

Galeria Pacifico

3500 ft

Event hall

Oficina de Proyectos Culturales Puerto Vallarta

3600 ft

Landmark

Jorullo Bridge

2600 ft

Landmark

Galeria Caballito de Mar

4300 ft

Landmark

Glass Gallery EM

4300 ft

Night club

Mandala

3300 ft

Landmark

Sergio Bustamante

4700 ft

Gallery

Peyote People

4900 ft

Landmark

Mirador Cerro de La Cruz

5000 ft

Landmark

Noble Corazon by Saite Casa Agavera

2400 ft

Landmark

Los Muertos Pier

1.1 mi

Landmark

Old Vallarta

1.3 mi

Nearby

1150 México

Casa Ley, S.a. de C.v

700 ft

Beach

Camarones Beach

800 ft

Estadio Municipal Agustin Flores Contreras

700 ft

Store

Viva Tequila

700 ft

Restaurants

El Barracuda

500 ft

Calle Paraguay 1290 Colonia 5 De Diciembre

El Andariego Restaurante Bar PV

300 ft

Avenida Mexico 1358 Col. 5 de Diciembre

La Tradicional

500 ft

Av. Mexico 1243

Cafe Ore Verde

800 ft

Calle Colombia 1373 Col. 5 de Diciembre

Rey Del AguaChili Mariscos Co

700 ft

Calle Peru 1028

Cesare

700 ft

Avenida Mexico 1208 Media Cuadra de Ley

La Traviata

1000 ft

Calle Honduras 309 Col. 5 de Diciembre

Meno's Place

1300 ft

348 Calle Honduras

Mango's Beach Club

1400 ft

Calle Uruguay 109 5 de Diciembre

Layla's Restaurant

1800 ft

Calle Venezuela 137 Colonia 5 de Diciembre

Reviews and Ratings

Feedback from previous guests about their experience.

4/5 based on 4010 reviews

#54 of 146 hotels in Puerto Vallarta based on Tripadvisor

Juliet

United Kingdom, February 2025

7.0/10

I had a mixed experience at this hotel. The highlight was the friendly staff who genuinely cared about our stay. The location is great, just a short walk to the Malecon and Old Town. However, our room was quite noisy due to street sounds, which made it hard to sleep. The dining options were disappointing as well, with limited choices and some unpleasant experiences with the food quality.

Rooms

5.0

Our room faced the street and was very noisy, making it difficult to get a good night's sleep. It had some mold stains in the bathroom, which was disappointing.

Service

8.0

The service was very helpful from the moment we arrived until we left. The staff worked hard to make our stay enjoyable.

Location

9.0

The location is excellent, just a short walk from the Malecon and plenty of dining and shopping options.

Dining

5.0

Breakfast was acceptable, but the other meals fell short. We faced some food quality issues, which affected our overall dining experience.

Facilities

6.0

The facilities could use some updates as the hotel felt a bit dated.

Scarlett

United Kingdom, December 2024

7.0/10

We enjoyed our stay at the Buenaventura Grand, which is perfectly located for exploring the area. The property is clean and features friendly staff, making for a pleasant experience overall. However, some aspects like the dining service were inconsistent, and we encountered issues with the pool restrooms that need attention.

Rooms

7.0

The rooms were always clean, but cleanliness timings were unpredictable, which was a bit of a hassle.

Service

8.0

The service was friendly and helpful, especially from staff like Fausto and Gustavo, who were wonderful throughout our stay.

Location

9.0

The location is fantastic! It's just a short walk to downtown, shops, and the Malecon, making it very convenient for exploring Puerto Vallarta.

Dining

6.0

While the food at breakfast was good, dinner service was a bit lacking. We found some options repetitive and thought a few more freshly prepared items would be beneficial.

Facilities

5.0

The pool area was nice, but the restrooms by the pool were in need of remodeling, which was disappointing.

Sophia

United Kingdom, November 2024

7.8/10

Our stay at the hotel was quite an experience, with a unique atmosphere influenced by a labor situation upon our arrival. On the plus side, the small size of the resort made it easy to navigate, and the pools were never crowded. However, we faced some challenges with the dated lounge chairs and an unreliable internet connection. Overall, our time there was enjoyable, and we're looking forward to returning, hoping for a few improvements.

Rooms

7.0

The rooms were average, but we had a lovely Honeymoon Suite that was recently remodeled and tasteful. The bed was also really comfortable.

Service

9.0

The staff provided excellent service, making us feel welcome and engaged. They were attentive and seemed genuinely happy to assist.

Location

10.0

The hotel is ideally situated for exploring Puerto Vallarta, just a short walk from the Malecon and close to various eateries and shops.

Dining

6.0

While the buffet offered a good variety and quality, we found some of the a la carte options less satisfying, particularly at the sunset restaurant.

Facilities

7.0

The facilities were decent but could use some updating, especially the lounge chairs by the pool. However, it was nice to have several heated pools available.

Jim

United Kingdom, November 2024

8.2/10

We had a fantastic vacation at Buenaventura! The staff made us feel welcomed and valued, especially Leobardo at the lobby bar who created unique drinks for my son. The Sunset restaurant offered delicious meals with beautiful views, though I wish there were smoke-free areas for families. Despite some small room sizes, we appreciated the great location near the Malecon and the overall value for our two-week stay. We definitely look forward to returning!

Rooms

7.0

The rooms were a bit small but comfortable, and while we didn't get a balcony, we were pleased with the better view room they moved us to upon request.

Service

10.0

The service was phenomenal! Amy at the Kids Club was a hit with my daughter, and the pool staff, especially Eduardo and Rudolfo, were attentive and friendly.

Location

9.0

The location is excellent, just a few blocks from the Malecon, making it easy to explore the city and enjoy local activities.

Dining

8.0

Dining at the Sunset restaurant was a highlight, with a variety of tasty options, although the buffet could get repetitive after a while.

Facilities

7.0

The facilities were well-maintained overall, but I did notice some chipped tiles around the pool that could use some attention.

Jacob

United Kingdom, October 2024

8.6/10

I had a fantastic stay at the Buenaventura Grand! The location was perfect, allowing easy access to the Malecon and nearby flea markets. The cleanliness of the resort stood out, although the room I initially received wasn't what I preferred. The service was excellent throughout my visit, with friendly staff making sure we had everything we needed. Although some dining options felt repetitive, the food was still quite good. Overall, it was a wonderful experience and great value for money.

Rooms

8.0

The rooms were comfortable and well-maintained, but I recommend staying in the renovated section for a better view.

Service

9.0

The service was remarkable, especially from the wait staff and at the pool bar, always ensuring we had drinks in hand.

Location

10.0

The location is unbeatable, just a short walk to the Malecon where there's plenty of shopping and dining options.

Dining

7.0

Dining was enjoyable, though the buffet could be a bit repetitive; still, the quality was above average.